Remote Realtime Online Captioning

Frequently Asked Questions

Why is the service needed?

• RROC allows students who are deaf or hard of hearing the opportunity to receive their education within their local school.
• This service provides students with a reasonable accommodation in order to gain full access to information presented in regular education classrooms.

What do I need to use the service?

The RROC service minimizes costs by using the Internet to transmit data. Besides access to the Internet, you will need a good quality microphone system and a minimum 500 MHz IBM compatible PC (minimum PIII).

What equipment specifications are required?

• High speed internet is preferable however dial-up will work.
• A computer (PIII, 500 MHz or higher, 128 MB 100 Mhz SDRAM)(Soundblaster compatible sound card running at least Windows XP)
• A microphone or microphone system, depending on the application.

Is there a lot of work involved in using the service?

• Absolutely not! The software was written in-house and specifically designed for this application, rendering it efficient and user friendly.
• The most difficulty encountered by our clients is in the initial set-up, often related to a firewall or Internet connectivity at their site.

Is it expensive?

• RROC is a University based business. We have no shareholders to impress and strive only to provide great service and recover our costs. Our fees, consequently, are very reasonable.
• Because we offer a wide range of service options (from hosting servers to providing full service RROC), we have not included fees on this site. They are, however, readily available by calling 1-800-233-1737

Who do I contact for further information?

• For further information, call NDCPD at 1-800-233-1737. An extremely nice person will answer and connect you with the appropriate RROC representative.
• You may also Click Here for information on our center.